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Service Excellence

We at Precisetech strive to be a Total Tool Solutions Provider company.

  • To assist the customer in reviewing the operation, current tooling and working environment plus assist in the project personnel with process optimization.
  • To provide the most efficient and effective cutting tool for each customer’s unique application whereby we shall work closely with our customers as engineering partners.
  • Our technical support personnel assist customers and engineering groups with expert selection and application recommendations for a variety of tooling technology.
  • To provides comprehensive advice regarding the choice and the proper use of carbide grades and tooling, as well as rapid solutions for process optimization.
  • To ensure our tools always arrive on time and reliably.

The department provides application engineering assistance in three main areas:

Selection and Application of standard product.
Machine application operation.
Instruction and optimization data.

Our Customers Technical Support team can help you optimise your tool usage, look for ways to increase your productivity and reduce your costs.
We are striving to be a Total Solution Provider for our customers.